Welcome to
AStar Home Care
We’re proud to provide trusted home care services across Shropshire and Cheshire.
As part of the Lipa Care family since July 2023, we continue our mission to deliver quality care with heart, respect, and professionalism.
Who Are We
Caring for people is what we do – with empathy, experience, and heart. We’re proud to support individuals and families across Shropshire and Cheshire.
Our Story
AStar Homecare was founded in 2018 by Gill and Adam Holden, driven by a passion for helping people in need. From the very beginning, we’ve been focused on offering compassionate, high-quality care – and today, we’re proud to be a trusted name in the industry.
What We Stand For
At AStar, we believe great care is personal. Our dedicated team tailors every service to each individual’s needs – because no two people are the same. We invest in ongoing training and development to ensure our staff are always equipped to provide the very best support.
Recognised for Excellence
We’re honoured to have been named National Employer of the Year 2024 at the prestigious Great British Care Awards. This recognition reflects our commitment not only to excellent care, but also to creating a supportive and rewarding workplace for our team.
Looking Ahead
As we grow, our mission stays the same: to reach more people with the care they deserve. We’re always on the lookout for passionate individuals who want to make a difference – offering opportunities for personal growth, professional development, and meaningful work in a values-driven team.
Our Promise to You
For us, care is about more than just tasks – it’s about people. We build real relationships with our clients and aim to be the leading community-based care provider in Shropshire and Cheshire. With experienced leadership and a commitment to quality, we’re here to help you live well and feel supported every step of the way.
What we do?
We offer the support, empowerment and encouragement to live life as comfortably and independently as possible in your own home.
End of Life
Care
We believe people have the right to choose where they wish to spend the last days of their lives with family close by.
More details
Dementia
Care
Dementia care and support helps you to have the support needed to carry on living in the place you know and love, your own home.
More details
Respite
Care
Respite care breaks are an opportunity for carers to take a holiday or simply spend some time looking after their own needs.
More details
Reablement
Care
Let AStar Homecare support your needs to relearn the skills required to keep your loved ones safe and independent at home.
More details
LGBT+
Care
We believe people have the right to choose where they wish to spend the last days of their lives with family close by.
More detailsComing soon
Let’s talk
Need care for yourself or a loved one? We’re here to help.
Before we provide any care at home, we like to meet each individual and family/friends for a full person-centred consultation.
Get in touch with us – our friendly advisors are ready to listen, answer your questions, and guide you through the process with warmth and understanding.
At AStar Homecare, your comfort and peace of mind come first. Let’s start the conversation and see how we can make life easier for you.
Call us:
01948 302131Send us an e-mail:
post@astarhomecare.co.ukSkilled Hands, Warm Hearts
Our team of home carers, all directly employed by us, are trained in the classroom, beyond industry standards to understand the complex needs of our individuals.
Recognitions & Partnerships
Rated as Outstanding by the CQC and awarded
Best Care Employer 2024 at the Great British Care Awards
Our Awards
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Local business awards
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Care industry awards
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Employee excellence recognition
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Innovation awards, etc.
Our Accreditations & Partnerships
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CQC (Care Quality Commission) – Regulator
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ICO (Information Commissioner’s Office) – Data protection registration
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Skills for Care – Workforce development partnership
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Advantage – Local support or funding body
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Shropshire Partners in Care – Local care association
Testimonials
FAQ’s
Support at home with your tailored care package,
the personal and award winning AStar care service FAQ’s.
Why is this a better alternative to a care home?
AStar Homecare is offering a brighter alternative. It is our strong belief support at home allows you to retain your sense of independence and dignity in your own home which is so important to us all. Even something as little as being able to stay with a pet, around neighbours, friends and family, can be so good for your wellbeing. You can have one to one specialist care whilst in your familiar and relaxed surroundings.
How do I know if you are good or not?
Like all other care agencies we are regulated by the care quality commission and we’re rated Outstanding.
What if the carer and I don’t get on?
It’s so important for us to get everything right for you. Our management team work very hard to find the right people who are dedicated and committed to you. We work hard to match carers with individuals according to ability, interests, hobbies, and experiences. We continually assess and monitor our services and would easily identify if something wasn’t working and we would find you an alternative carer.
What will my carer do?
Your carer can do as little or as much as YOU decide. We offer many things including:
- Independence
- One to one bespoke care
- Companionship
- Specialist Care
- Ability to stay in your own home
Whether it is light house duties or intense personal care or anything in-between we can help. The most important thing is making sure YOU are happy and it’s right for YOU
Can I trust you?
We strive to be the best we can be and we understand the importance of finding the right person for you or your loved one. We are regulated by the Care Quality Commission and we have been rated Outstanding. We are members of Shropshire Partners in Care, Skills for Care and ICO. We have won the National Award ‘Best Homecare Employer 2024’ at the Great British Care Awards. So rest assured your carers will have high standards following quality training.
What kind of care can you do?
- Assisting with all aspects of personal hygiene washing, dressing, shaving, showering, toileting, incontinence.
- Assisting with mobility/ getting up/ supporting to bed
- Preparing meals and drinks
- Prompting for medication when it is due or assisting where required
- Assisting with all domestic household chores for example, bed changing and making, washing clothes, ironing, cleaning and tidying (these tasks can be on a regular basis or by arrangement i.e. spring clean).
- We can go shopping, collect list beforehand, put away afterwards. You can be escorted to be assisted with your shopping or have your shopping brought for you
- Assisting with pet care, feeding, walking etc.
- Escort to appointments, clubs, religious venues.
- We can provide respite services for when carers and their families require a break.
- We provide carers who can stay overnight. This can either be on a ‘sleeper night’ basis, where the Carer expects a reasonable night’s sleep but is on hand for emergencies, or a ‘waking night’ where the Carer is on duty throughout the night.
- Social calls & assistance with appointments.
We can do whatever suits you. We understand everybody is different and has different needs and we love this.
How much does the service cost and can I get any help with the fees?
With your input, we will devise a detailed plan for each individual which, as well as setting out the person-centred plan of care and support to be delivered, also shows the weekly costs. Many people will be entitled to assistance with the cost of their care either by controlling your own budget through direct payments or from their local Social Services office and other Government grants. Please ask and we will advise you accordingly. Our hourly rate is from £30.00 per hour with a minimum of half an hour. We do not do 15-minute calls. We strive for quality and we don’t believe this can be achieved in 15 minutes.
What if I don’t like it or want to make changes?
We carry out regular reviews and audits to ensure we are providing you with an effective, outstanding service. We want to be as flexible as possible to meet your needs. We understand that people’s care and support needs may change frequently and we do our utmost to keep updated with any changes. We are always pleased to hear from our customers and members of the immediate family about ways the service can be delivered most effectively. We love feedback and always strive to be the best we can be.
How do I pay for my care?
Payment terms will be agreed with you on commencement of contract. If you wish to pay by standing order (to save you having to remember to write out a cheque) just let us know.
Contact us
AStar Homecare Would Love to Help You. Say Hello!
For many people, care and support at home is a wonderful, welcome alternative to residential care. Our specialist home care service provides one-to-one support tailored to suit you, and in many cases is financially more beneficial.
We Are on Socials Too
Call us:
01948 302131Send us an e-mail:
post@astarhomecare.co.uk