Home Care Services Tailored for You

Whether you just need someone to check on your loved one first thing in the morning and help with personal care or breakfast or getting dressed you can be assured that our fully-trained carers will be on hand to help. They can also assist with other areas, such as:

• Medication support
• Helping with mobility
• Facilitating hobbies, activities, and social interaction
• Preparing meals and tending to household tasks

Our amazing team of carers are equipped with the latest technology and use a digital platform to record and monitor notes, medications, meals and appointments. It enables a genuinely proactive approach to our home care services where issues such as falls, or infections can be anticipated and prevented.

For an increasing number of people, care and support at home is a wonderful, welcome alternative to residential care. Our specialist home care services provide one-to-one support and tailored to suit you and in many cases financially more beneficial.

Speak to one of our excellent advisors about your home care services on 01948 302131, or fill in the short form below, we’d be delighted to help you.

• Express your interest – call us or fill in the enquiry form (above) and let us know you are looking for support. We will then take down more information and arrange an initial visit.
• Initial visit – This is a free service where Gill or one of the managers will come out to your home and meet you and tell you all about our company and what we do. We will also find out al about you and exactly what it is you’re looking for. You are welcome to invite any trusted person to attend and support you too.
• Decision – When you have decided on AStar Homecare we will then arrange a start date and confirm appointment times with you. When you are happy with all of this we will start.
• DAY 1 – You will always be introduced to any new faces and never be faced with a stranger. Our highly trained, professional team will always be in uniform and show you their ID badges. We will bring our files and personal protective equipment to leave in your home for the team of carers.
• Paperwork – you will be asked to sign some documents around your care and support such as data protection, consent for care, medications consent and so on. We will talk you through all of this to ensure you understand.
• Quality Assurance – You will receive regular calls or visits to ensure the smooth start of any care and support from our team. We also send out quality assurance questionnaires to ensure the smooth running of the company and always ensure best practice and outstanding support.
• Changes – You can make changes over the telephone at any time by speaking to one of our friendly team members.